ENHANCED LOGIN SECURITY

KEEPING YOUR ONLINE BANKING SECURE

Setting up these security measures helps us authenticate your identity and keeps your account safe.

• How do I authenticate?

  When logging into Online Banking, you may be asked to supply an access code, which we will send to your registered phone, or to answer the security questions if you are accessing Online Banking from a PC or device that has not been previously registered with our system. These verification measures may also be employed if a transaction is made that is suspected to be out of the ordinary for you.

  Phone Based Authentication: Phone Based Authentication is the primary method we use to verify your identity if you are logging in from a PC or device that has not been previously registered with our system. The phone number you register can be used in two ways during the authentication process. Both methods yield the same result. Choose the option that best fits your needs:

  - Text Message -

  We will send an access code to your phone via a text message. You will then provide that access code to our site in order to authenticate.

  - Voice -

  An automated system will call the registered phone number and speak the access code to you. You will then provide that access code to our site to authenticate.

Quicken Web Connect

SEE THE BIG PICTURE

Quicken™ is a one-stop-shop for managing and budgeting your finances. Set budgets, goals and review at-a-glance charts and pie graphs to help keep you on track from month to month. It's FREE and available through Online Banking.

• Get Started

  Do you prefer organizing and managing your finances using Quicken™ or QuickBooks™?

  For more info, Click Here

FORT SILL FEDERAL CREDIT UNION GOOGLE ACCOUNT DELETION POLICY

HOW TO DELETE YOUR DIGITAL BANKING ACCOUNT

Learn how to Delete Your Digital Banking Account

• How to Delete Your Digital Banking Account

  The Google Play Store requires that Fort Sill Federal Credit Union provides its members the ability to request the deletion of their digital banking accounts and any associated data. As a financial institution, Fort Sill Federal Credit Union retains certain historical data as necessary to comply with regulatory requirements, even after account deletion, to ensure fraud prevention and meet legal data retention standards.

  Notify us that you would like to delete your digital banking account by any of the methods listed below:

  How to Delete Your Digital Banking Account:

  When you request the deletion of your digital banking account the following will happen:

  App Data

  • Your digital banking profile will be deleted; your username will no longer be associated with your financial accounts, personal data, or app settings.
  • Your digital banking profile will be deleted; you will not be able to access digital banking in the mobile app or via online banking.
  • You will need to re-enroll to use digital banking services.
  • Configured alert preferences will be deleted.
  • Scheduled one-time and recurring bill payments will be cancelled.
  • Scheduled one-time and recurring transfers will be cancelled.
  • Any Card Control settings you have placed on your debit or credit cards will be removed.
  • Accounts enrolled in electronic statements will need to be returned to paper delivery, which may result in a fee.
  • Deleting your digital banking profile will not terminate or affect your Fort Sill Federal Credit Union membership.
  • Your credit union membership, accounts, transaction history, and any services you use through the credit union will remain intact.
  • Once your digital banking profile has been deleted, it cannot be restored or recovered to its initial state, and you will be required to create a new app account to access the FSFCU Mobile app and Online Banking.

  Personal Information

  • Your personally identifiable information such as your name, email address, and phone number will be temporarily retained in our internal system for fraud prevention and to comply with data retention and audit requirements.

  Transaction History

  • Records of transactions conducted within the app will be temporarily retained in our internal system for fraud prevention and to comply with data retention and audit requirements.

  App Usage Data

  • Records of your activity and usage within the mobile application will be temporarily retained in our internal system for fraud prevention and to comply with data retention and audit requirements.

If you live, work, worship or attend school in these counties, you may be eligible for membership:
Oklahoma Counties:Comanche, Caddo, Canadian, Cleveland, Cotton, Garvin, Grady, Jefferson, Kiowa, McClain, Oklahoma, Stephens, Tillman, and Washita
Texas Counties: Archer, Haskell, Montague, Shackleford, Throckmorton, Wichita, and Wilbarger.
Become a member today and start experiencing the credit union difference.

Once you have established an account, you can take advantage of these beneficial offers and services:
Overdraft Privilege | Online & Mobile Banking | Special Offers on Loans
Credit Cards with Rewards | ATM/Debit Cards | Shared Branching